*Happy Holidays! Please note some of our warehouses will be closed for the holiday period from the 21st to the 5th with others operating with potential delays. Thanks for your patience and if you have questions you can call us anytime on 1300 241 125.
We've got great news for our Aussie customers – shipping is completely on us! That's right, FREE shipping on all orders, making shopping with us even sweeter.
Sometimes packages can be quite heavy/large and transporting it to your doorstep, depending on where you live in this vast country of ours, might be difficult. In that case we will get in touch after you place your order and discuss delivery to your nearest depot.
Have your eye on something?
Awesome! Once you're all set and your payment's gone through, we usually ship your order within 2-3 business days. You won't have to wait long to track its journey, as we'll ping you with a shipping confirmation email within 24 hours of dispatch.
Now, sit tight and get excited! Your new purchase should be with you from 2-10 working days, sometimes our friends in WA, TAS, or NT have a longer wait on their hands.
Your package won't be wandering alone; most items are sent with a tracking number so you can follow along from home. Got questions or need an update? No problem! Reach out to us at 1300 241 251 or support@compactco.com.au.
In the rare case that your item shows up looking less than perfect, don't accept it. Or if you do, make sure to snap some photos of the damage and email us. We'll sort out a replacement lickety-split.
That's pretty much it, but there's Extended Shipping information if you haven't found what you're looking for.
We've also got Easy 90 Day Returns here if you're not head over heals in love with your purchase so you can buy that item with confidence today!