This Privacy Policy outlines the collection, usage, and sharing of your personal information when you visit or make a purchase from compactco.com.au (referred to as the "Site").
Personal Information Collection:
When you visit the Site, we automatically gather specific information about your device, including details about your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, as you navigate the Site, we collect information about the specific web pages or products you view, the websites or search terms that led you to the Site, and details about your interactions with the Site. This information, collectively referred to as "Device Information," is collected through technologies such as cookies, log files, web beacons, tags, and pixels.
Moreover, when you make a purchase or attempt to do so, we collect pertinent information, including your name, billing address, shipping address, payment details (such as credit card numbers), email address, and phone number. This set of information is labeled as "Order Information." In this Privacy Policy, "Personal Information" encompasses both Device Information and Order Information.
Use of Personal Information:
We utilize the Order Information we collect to fulfill orders placed on the Site, which includes processing payment information, arranging for shipping, and providing invoices and order confirmations. Furthermore, we use Order Information to:
- Communicate with you
- Screen orders for potential risk or fraud
- Provide information or advertising related to our products or services based on your preferences
Device Information is employed to screen for potential risk and fraud, enhance and optimize our Site, generate analytics about customer interactions with the Site, and assess the success of marketing and advertising campaigns.
By submitting your contact information on this website, you acknowledge that your information may be added to our sms marketing, email lists, and you can opt-out of these SMS or emails at any time through the provided link in each communication.
As you browse our website, advertising cookies may be placed on your computer to understand your interests. Through our display advertising partners at Google and Facebook, we can present you with retargeting advertising on other sites based on your prior interactions with our website. Importantly, these techniques do not collect personal information such as your name, email address, postal address, or telephone number.
Sharing Personal Information:
We share your Personal Information with third parties to assist us in using your Personal Information, as described above. For instance, we use Shopify to power our online store, and you can learn more about how Shopify handles your Personal Information here. Additionally, we utilize Google Analytics to comprehend how customers use the Site; details on how Google uses your Personal Information can be found here, and you can opt-out of Google Analytics here.
Finally, we may share Personal Information to comply with applicable laws and regulations or respond to legal requests.
Behavioral Advertising:
We use your Personal Information to provide targeted advertisements or marketing communications that we believe may interest you. For information on how targeted advertising works, visit the Network Advertising Initiative’s educational page here. You can opt-out of targeted advertising using the links provided for Facebook, Google, Bing, and through the Digital Advertising Alliance’s opt-out portal here.
Do Not Track:
Please note that our Site's data collection and usage practices remain unchanged when we detect a Do Not Track signal from your browser.
Your Rights:
If you are a European resident, you have the right to access, correct, update, or delete your personal information. Contact us through the information provided below to exercise these rights.
If you are a European resident, please be aware that we process your information to fulfill contracts or pursue legitimate business interests, and your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention:
When you place an order through the Site, we retain your Order Information unless you request its deletion.
Changes:
We may update this privacy policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
Minors:
The Site is not intended for individuals under the age of 18.
Contact Us:
For more information about our privacy practices, questions, or complaints, please contact us via email at support@compactco.com.au.
